Useful information for your stay

Hotel information

We look forward to welcoming you as guests at the Feichtnerhof and pampering you with our hospitality.

Contact

Natur.Alpin.Hotel Feichtnerhof ★★★★
Familie Larcher
Feichten 165 | 6524 Kaunertal
E-Mail: info@feichtnerhof.at
Telefon: +43 5475 5544

Using the telephone

Reception/Information 9 or 57

Room to room: Dial the desired room number

Dial 0 for the exchange, then the country code. Please do not dial 0 for your area code.

Country codes:

Australia 0061
Belgium 0032
Denmark 0045
Germany 0049
Finland 00358
France 0033
Great Britain 0044
Italy 0039
Japan 0081
Canada & USA 001
Liechtenstein 00423
Netherlands 0031
Norway 0047
Poland 0048
Portugal 00351
Russia 007
Sweden 0046
Switzerland 0041
Spain 0034
Czechia 00420
Hungary 0036

From abroad to Austria: 0043

Direct dial to the room: +43/5475/5544 and the room number

  • Weather service Glacier Meteorological service Glacier: 340
  • Telephone information hotline: 11811
  • Dr. Plangger/Prutz: 05472/6202
  • Dr. Krehn/Ried: 05472/22110
  • Zams Hospital: 05442/600
  • Price per telephone unit: €0.29 (for your information: one unit is not equal to one minute!)
  • Fire department 122
  • Ambulance 144
  • Police 133
  • or Internal 9 or 57Price per telephone unit: €0.29 (for your information: one unit is not equal to one minute!)

Instructions:

  1. Connect your device (e.g., laptop) to our network (Feichtnerhof_FREE-WIFI).
  2. Start your web browser (e.g., Internet Explorer or Firefox).
  3. The login page will appear automatically. If not, enter any website.
  4. Enter your USERNAME and PASSWORD.
  5. Do not close the ticket status window that appears after successful login.
  6. Use logon.now to log in again or for status information.
  7. Use logoff.now to log out.

Username: feichtnerhof
Password: guest

Arrival

Rooms are available from 3 p.m. on the day of arrival.

Top Ski School Kaunertal Tel. +43 664 81 61 750 (Managed by Andreas and Ewald Grünauer).

The ski school office is located right next to our hotel at the village lift.

Our small children’s play area is located in the basement next to the elevator. Please never leave your children unattended!

We would like to point out that our entire hotel is smoke-free (rooms, dining room, lobby, etc.).

In case of emergency, here are the most important emergency numbers:

0112 Euro emergency number
0122 Fire department
0133 Police
0144 Ambulance

9 or 57 for operator/reception

We kindly ask you to pay the local tax/visitor’s tax in cash at the reception desk.

On the day of departure, we kindly ask you to vacate your room by 10:00 a.m. If you depart later than this, we reserve the right to charge you for an additional day.

If you wish to depart before 8:00 a.m., we kindly ask you to settle your bill by 7:00 p.m. the evening before.

If you arrive at the hotel later in the evening, please take your key card with you, as it also serves as the front door key, so that you are not left standing in front of a locked door.

Should you encounter any problems in your room, please contact us. It would be very helpful if you could bring any requests or complaints you may have to the attention of reception.

Information and prices are available at reception!

In summer, you can use the tennis and volleyball facilities at Quellalpin free of charge upon presentation of your Summer Card.

You will find various event notices, price information, etc. on the notice board at reception (see also INFO CHANNEL).

Event information can also be found on our website.

Prices for purchase
Tyrol hiking backpack €69.90
Hiking poles €49.90

Prices for rental (mid-June to early October)
E-bike
The hotel has 2 e-bikes available for rent.
€50.00 for 1 day including insurance (information at reception)
€35.00 for 1/2 day including insurance (3 hours, information at reception)

If you need more bikes, you can book them ONLINE (10-15% discount if booked 5 days in advance) with our partner Intersport Pregenzer in Prutz and have them delivered directly to the hotel.

Hiking backpack €7.00 per day & ID as deposit
Hiking poles €5.00 per day & ID as deposit

You can register for guided hikes and activities from the respective program of the Tyrolean Oberland Tourist Association at the reception desk by 4:30 p.m. the day before at the latest.

To program your wake-up call, please proceed as follows:

  • Lift the receiver.
  • * Enter 60.
  • Enter the four-digit time.
  • Hang up.

To delete your wake-up call early, you must do the following:

  • Press HOTEL.
  • Press your room number.
  • Press the Appointment button.
  • Press the Delete button.
  • Confirm with OK.
  • Hang up.

Instructions:

  1. Connect your device (e.g., laptop) to our network (Feichtnerhof_FREE-WIFI).
  2. Start your web browser (e.g., Internet Explorer or Firefox).
  3. The login page will appear automatically. If not, enter any website.
  4. Enter your USERNAME and PASSWORD.
  5. Do not close the ticket status window that appears after successful login.
  6. Use logon.now to log in again or for status information.
  7. Use logoff.now to log out.

Username: feichtnerhof

Password: guest

You can obtain the key for the room safe free of charge at reception.
In the newer rooms, you can open and close the safe with your room card.
Please check before departure that all items have been removed from the safe.

Various toiletries are available free of charge at reception.

  • Larcher Sport & Mode (shop and rental) Feichten/Gletscher Tel. 50067
  • Sport Plankensteiner (shop and rental) Feichten Tel. 423Information is available at reception.

SKI PASSES
Dynamic pricing – be as flexible as your ski ticket. Buy your ticket now for later and save money.
Buying online is convenient and easy – no more queuing at the ticket office. Up to 30% discount! Details at www.kaunertaler-gletscher.at

ID is required for all children’s and Bambini free ski passes without exception.

Pick-up boxes
for your ski tickets can be found in Feichten at Quellalpin, Larcher Sport & Mode, or at the toll station.

Our reception desk is staffed from 8:00 a.m. to 7:00 p.m.

  • Breakfast buffet: 7:30 a.m. to 10:00 a.m. (NO TAKE AWAY – We kindly ask you not to take any food from the buffet with you and ask for your understanding that we will have to charge you for any food taken away!)
  • Afternoon: 3:00 p.m. to 5:00 p.m. Active snack with sweet and savory items from the buffet (only applies to half-board guests)
  • Dinner: 6:00 p.m. to 8:00 p.m.We would like to point out that our large dining room is pet-free.
  • Breakfast buffet: 7:30 a.m. to 10:00 a.m.
  • Afternoon: 3:00 p.m. to 5:00 p.m.
  • Afternoon snack (hearty snacks, cake)
  • Dinner: Between 6:00 p.m. and 8:00 p.m.
  • NEW Takeaway lunch boxes for on the go (please register at reception by 10:00 a.m. at the latest, fee applies)Please note: our breakfast buffet is not a takeaway for your daily meals – packed lunches will be charged.If you do not wish to have dinner, please cancel at reception by 5:00 p.m. at the latest (applies to half-board guests).

    We would like to point out that pets are not allowed in our dining room.

Located in the room (for adults only). We appreciate your understanding that these are not normally changed during your stay. For the sake of the environment, please bring your own bathing shoes from home if possible. However, if you have forgotten to bring them, you can of course obtain some at reception.

Our sauna area is open daily from 2:00 p.m. to 7:00 p.m. We ask for your understanding that children/young people under the age of 16 may only use the sauna when accompanied by an adult.

Located in the room (bag in the closet). We kindly ask you to take the used sauna towels from the wet area back to your room, otherwise they will not be replaced.

Available upon request. Please make an appointment at the reception desk. External massage therapist.

The ski room with ski boot dryer is located in the rear parking lot.
The door can be opened with your room card.
Please always close the door when leaving.

Please let us know how you would like to pay before departure:
You are welcome to pay in cash, by debit card, VISA, or MASTERCARD.
If you are departing before 8:00 a.m., you can check out the day before by 7:00 p.m. and settle your bill.
Drinks can be charged to your room or paid for directly at the table.

During your stay, you are welcome to borrow magazines/board games from our small library next to the reception desk. We kindly ask you to return them before your departure.

You can order drinks on your room bill, which will be presented to you by the breakfast waiter the next morning for your signature.

“Kaunertal Active Spring Water”

Help yourself to a glass of the finest Kaunertal spring water whenever you feel like it. Without further consumption at the table or on your room bill, we reserve the right to charge €3.00 per person per day for the cover charge (includes service and cleaning).

The Larcher family

 

During the winter months, the glacier ski pass is also valid in the nearby winter and family ski resort of Fendels. The valley station is located in Ried and can be reached in about 20 minutes by ski bus or car.

In summer, admission to the indoor pool is reduced by 50%.

In winter, you can obtain tickets for free admission at the reception desk.

Opening hours are posted on site.

Our hotel bar is open daily until 11:00 p.m.

The Summercard is available free of charge. Information and prices for the Summercard GOLD are available at reception.

Information and prices for the Kaunertal Mountain Freedom Card are available at reception.

The bus stop is located at the lower parking lot.

We look forward to welcoming you to our state-certified establishment!
Your well-being and that of the environment are very important to us, which is why we have been awarded the Austrian Ecolabel by the Ministry of the Environment.
We have committed ourselves to complying with many strict environmental criteria and to being monitored by independent bodies.

We carry this award as a visible sign of our commitment to the environment – but the people who stay with us and work for us are also extremely important to us. Together, we take on ecological and social responsibility by

  • Preferably purchase environmentally friendly and regional products,
    use energy and water sensibly,
  • reduce CO2 emissions,
  • use renewable energy,
  • avoid or separate waste,
  • train and motivate our employees,
  • promote the regional economy,
  • preserve natural diversity and cultural heritage,
  • create offers for guests and the local population,
  • survey guest and employee satisfaction,
  • continuously improve the (environmental) quality of our business,
    support guests in planning sustainable vacations.

We would be delighted if you, as our guest, would support our efforts and also make an active contribution to a healthier environment for us and our children by:

  • Closing windows when the heating or air conditioning is on,
  • Turning off the lights when you leave the room,
  • Not leaving the water running unnecessarily and using the toilet’s water-saving button, Reporting dripping taps or leaking toilet flushes,
  • Placing towels on the floor for changing,
  • separating waste into the designated bins,
  • enjoying precious food with appreciation and helping to minimize food waste,
  • only smoking where permitted,
  • preferring public transportation and bicycles,
  • protecting fauna and flora during excursions,
  • respecting regional customs,
  • preferring to buy regional, environmentally friendly, and low-waste products.

Thank you for your cooperation. We welcome your ideas and suggestions on how we can improve!

In the INFO CHANNEL, you will find interesting and useful information about the Kaunertal valley. For example, current events, opening hours, etc.

The distance from Feichten to the valley station of the Kaunertal Glacier Cable Cars (Ochsenalmbahn) is 18 kilometers. You can take the free ski bus/Postbus or drive your own car to the valley station.

Winter: With a valid ski pass, the toll is waived.
Summer: With the Summercard GOLD or the Glacier Park Card, the toll is waived.

The handling of valuable raw materials is very important to us. That is why we have provided a container for recyclable materials in your room. Please only put recyclable items such as paper (newspapers), PET bottles, glass bottles, or cans in this container. We will then sort the materials for you and pass them on to recycling companies. Please place everything else (cosmetics, food scraps, tissues, hygiene products) in the sealable residual waste containers in the bathroom and toilet. Please understand that our cleaning staff will no longer sort these items, but will dispose of them as residual waste. Please do not dispose of hygiene products in the toilet under any circumstances.

If you have any requests, suggestions, or complaints, please contact the hosts; we are happy to help!
We wish you a pleasant stay and a wonderful time in our hotel.

The LARCHER family and staff