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Useful information for your stay

Hotel information

We look forward to welcoming you as our guests at the Feichtnerhof, where comfort, care and heartfelt hospitality await.

Contact

Natur.Alpin.Hotel Feichtnerhof ★★★★
Familie Larcher
Feichten 165 | 6524 Kaunertal
Email: info@feichtnerhof.at
Telephone: +43 5475 5544

Operation of the telephone

Reception/Info 9 or 57

Room to room: Dial the desired room number

Dial 0 for an outside line, then the country dialling code. Do not dial the 0 in your area code.

Country dialling codes:

Australia 0061
Belgium 0032
Denmark 0045
Germany 0049
Finland 00358
France 0033
United Kingdom 0044
Italy 0039
Japan 0081
Canada & USA 001
Liechtenstein 00423
Netherlands 0031
Norway 0047
Poland 0048
Portugal 00351
Russia 007
Sweden 0046
Switzerland 0041
Spain 0034
Czech Republic 00420
Hungary 0036

From abroad to Austria: 0043

Direct dialling to the room: +43/5475/5544 and the room number

  • Glacier meteorological service: 340
  • Telephone information hotline: 11811
  • Dr Plangger/Prutz: 05472/6202
  • Dr Krehn/Ried: 05472/22110
  • Zams Hospital: 05442/600

Price per call unit: €0.29 (please note: one unit is not equal to one minute!)

  • Fire brigade 122
  • Rescue 144
  • Police 133
  • or in-house 9 or 57

Price per call unit: €0.29 (please note: one unit is not equal to one minute!)

Instructions:

  1. Connect your device (e.g. laptop) to our network (Feichtnerhof_FREE-WIFI)
  2. Launch your web browser (e.g. Internet Explorer or Firefox)
  3. The login page appears automatically. If this is not the case, open any web page.
  4. Enter the USERNAME and PASSWORD.
  5. Do not close the ticket status window that appears after successful login.
  6. Use logon.now to log in again or to check your status.
  7. Use logoff.now to log off.

User name: feichtnerhof
Password: gast

General information from A - Z

Rooms can be accessed from 3 p.m. on your day of arrival.

Top Skischule Kaunertal Tel. +43 664 81 61 750 (Management: Andreas and Ewald Grünauer).

The ski school office is located right next to our hotel at the village lift. 

Our small kids’ play corner is located in the basement next to the elevator. Please never leave your children unattended!

Please note that our entire hotel is a non-smoking environment, including all rooms, the dining area and the hotel lobby.

In case of emergency, you will find the most important  emergency numbers here:

0112 Euro emergency call
0122 Fire brigade
0133 Police
0144 Emergency service

9 or 57 for operator/reception

We kindly request that you pay the tourist tax in cash at reception.

On your day of departure, we kindly ask that you vacate your room by 10 a.m. Should you check out later, we reserve the right to charge for an additional day.

If you plan to depart before 8 a.m., please settle your bill by 7 p.m. on the preceding evening.

If you expect to return to the hotel later in the evening, please remember to take your key card with you, as it also serves as the front door key. This will ensure you’re not left waiting outside a locked entrance.

If you notice any issues or defects in your room, please don’t hesitate to let us know. We would greatly appreciate it if you could share any requests or concerns directly with reception.

Information and prices are available at reception!

In summer you can use the tennis and volleyball courts at the  Quellalpin free of charge by showing your Summercard.

Various event notices, pricing details and other useful information are displayed on the notice board at reception. (Also see the INFO CHANNEL)

You can also find event information on our website.

 

Sales prices
Tirol hiking rucksack: €69.90
Hiking poles: €49.90
 

Rental prices (mid-June – early October)
E-bike
Two e-bikes are available for rental from the hotel.
€50.00 for 1 day incl. insurance (information at reception)
€35.00 for 1/2 day incl. insurance (3h, information at reception)

If you need more bikes, these can be booked ONLINE from our partner  Intersport Pregenzer in Prutz (if you book up to 5 days in advance, you’ll receive a 10–15% discount). They will also be delivered directly to the hotel.


Hiking rucksack: €7.00 per day & submission of ID as a deposit 
Hiking poles: €5.00 per day & submission of ID as a deposit

You can register for guided hikes and activities as part of the Tirolean Oberland Tourist Board programme at reception no later than 4.30 p.m. on the previous day.

To set your wake-up call, please proceed as follows:

  • Pick up the receiver
  • Dial * 60
  • Enter the time you want to be woken up as a four-digit number
  • Hang up

 

To cancel your wake-up call ahead of time, please follow these steps:

  • Press the HOTEL button
  • Enter the room number
  • Appointment (Termin) button
  • Delete (Löschen) button
  • Confirm by pressing OK
  • Hang up

Instructions:

  1. Connect your device (e.g. laptop) to our network (Feichtnerhof_FREE-WIFI)
  2. Launch your web browser (e.g. Internet Explorer or Firefox)
  3. The login page appears automatically. If this is not the case, open any web page.
  4. Enter the USERNAME and PASSWORD.
  5. Do not close the ticket status window that appears after successful login.
  6. Use logon.now to log in again or to check your status.
  7. Use logoff.now to log off.


Username
feichtnerhof

Password
gast

The key for the room safe is available at reception free of charge.
In the newer rooms, the safe can be opened and closed using your room card.
Before departing, please ensure that all personal belongings have been removed from the safe.

Various toiletries are available free of charge at reception.

  • Larcher Sport & Mode (shop and rental) Feichten/Glacier Tel. 50067
  • Sport Plankensteiner (shop and rental) Feichten Tel. 423

Information is available at reception.

SKI PASSES
Dynamic Pricing – Be as flexible as your ski ticket. Purchase your ticket in advance and enjoy savings.
Purchasing online is quick and hassle-free – with no need to queue at the ticket counter. Up to 30% discount! Details at  www.kaunertaler-gletscher.at

An official ID is required without exception for children’s and Bambini free passes.

Pick-up boxes
for your ski passes are conveniently located in Feichten at Quellalpin, Larcher Sport & Mode and at the toll station.

Our reception is open from 8 a.m. to 7 p.m.

  • Breakfast buffet: served daily from 7.30 a.m. to 10 a.m. Please note that food from the buffet is for on-site enjoyment only. We kindly ask guests NOT to take items away, and appreciate your understanding that any food taken will be charged accordingly.
  • Afternoon snack: available from 3 p.m. to 5 p.m. Guests can enjoy a selection of sweet and savoury treats from the buffet during this time (only applies for guests who have opted for half board).
  • Dinner: 6 p.m. to 8 p.m.

Please note that our large dining room is a pet-free area.

  • Breakfast buffet: 7.30 a.m. to 10 a.m.
  • Afternoon: 3 p.m. to 5 p.m. Afternoon snack (savoury snacks and cake)
  • Dinner: from 6 p.m. to 8 p.m.
     
  • NEW Take-away lunch boxes to enjoy on the go (register for this service at reception by 10 a.m. at the latest–  a fee will apply)
    Please note: our breakfast buffet is intended for on-site enjoyment and is not a take-away option for the day. Packed lunches will incur an additional charge.

If you choose not to join us for the evening meal, we kindly ask half-board guests to inform reception by 5 p.m. at the latest.

Please be aware that pets are not permitted in our dining room.

Provided in the room (adults only). Thank you for your understanding that these items are not typically replaced during your stay. If possible, we kindly ask you to bring your own slippers from home to help reduce waste and support our environmental efforts. However, if you forget to bring your slippers, you’re welcome to collect a pair from reception.

Our sauna area is open daily from December to April and June to September, between 2 p.m. and 7 p.m.  For safety and comfort, we kindly ask that children and young people under 16 only access the sauna when accompanied by an adult. 

Provided in the room (bag in the wardrobe). We kindly ask you to take the sauna towels you have used from the wet area back to your room; otherwise, they will not be replaced.

Possible on request. Please make an appointment at reception. External massage professional.

The ski storage room, equipped with a ski boot dryer, is located in the rear car park for your convenience.
The door can be opened using your room card.
Please always make sure you close the door securely when leaving.

Before your departure, kindly inform reception of your preferred method of payment.
We gladly accept payment by cash, debit card, VISA or MASTERCARD. 
If you’re planning to depart before 8 a.m., you’re welcome to check out and settle your bill the evening before – any time up to 7 p.m.
Drinks may be conveniently charged to your room or paid for directly at the table.

Feel free to browse and borrow magazines or social games from our small library, located next to reception, throughout your stay. We kindly ask that all items be returned before departure.

Drinks may be charged to your room and will be presented for signature by the breakfast waiter the following morning.

“Kaunertal active spring water”

Enjoy a refreshing self-service glass of the finest Kaunertal spring water between meals. In the absence of additional consumption at the table or charges to your room bill, a fee of €3.00 per person per day will be applied as service and cover charge. This covers service and cleaning costs.

The Larcher family at your service

During the winter season, the Kaunertal Glacier ski pass also grants access to the nearby Fendels Winter and Family Ski Resort. The valley station is located in Ried and is easily accessible in approximately 20 minutes by ski bus or car.

During the summer months, guests enjoy a 50% discount on admission to the indoor pool.

During the winter season, complimentary entry tickets are available at reception.

Opening hours are displayed on the on-site notice board.

Our hotel bar welcomes you daily until 11 p.m.

You’ll receive the Summercard free of charge with your stay. Details and pricing for the Summercard GOLD are available at reception.

Details and pricing for the “Kaunertaler Bergfreiheit” card are available at reception.

The bus stop is conveniently located at the lower car park.

We look forward to welcoming you to our state-certified hotel!
Your well-being and protecting the environment are at the heart of everything we do. That’s why we’re proud to have been awarded the Austrian Ecolabel by the Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology.
We are proudly committed to meeting a wide range of stringent environmental standards, and we undergo regular inspections by independent bodies.

We proudly display this award as a visible symbol of our commitment to environmental responsibility. Yet just as vital to us are the people who bring our hotel to life – our valued guests and dedicated team members. Together, we embrace ecological and social responsibility by:

  • favouring environmentally friendly and regional products,
  • using energy and water sensibly,
  • reducing CO2 emissions,
  • using renewable energy,
  • avoiding or separating waste,
  • training and motivating our employees,
  • promoting the regional economy,
  • preserving natural diversity and cultural heritage,
  • creating offers for guests and the local population,
  • increasing the satisfaction of our guests and employees,
  • continuously improving the (environmental) quality of our business,
  • supporting guests in planning a sustainable holiday.

We would be delighted if you, as our guest, would support our efforts and contribute to a healthier environment for us and future generations by:

  • closing windows when the heating or air conditioning is on,
  • switching off the lights when you leave the room,
  • avoiding leaving water running unnecessarily, using the toilet’s economy flush button whenever possible and reporting any dripping taps or leaking toilet flushes to reception,
  • placing towels that need to be changed on the floor,
  • separating waste and disposing of it in the correct bins provided,
  • savouring each meal with appreciation and helping us to reduce food waste,
  • only smoking in areas where this is permitted,
  • opting to travel on public transport and using bicycles,
  • protecting flora and fauna during excursions,
  • respecting regional customs,
  • favouring regional, environmentally friendly and low-waste products.

Thank you for your co-operation! We warmly welcome your ideas and suggestions on how we can improve.

On the INFO CHANNEL, you’ll discover a wealth of fascinating insights about the Kaunertal region, for example, details of current events, opening times, etc.

The distance from Feichten to the valley station for the Kaunertaler Gletscherbahnen (Ochsenalmbahn) cable car is approximately 18 kilometres. You can reach the valley station either by taking the free ski bus or post bus, or by travelling in your own car.

  • Winter: With a valid ski pass, the toll fee for the Kaunertal Glacier Road is waived.
  • Summer: With a valid Summercard GOLD or Gletscherparkcard, the toll fee for the Kaunertal Glacier Road is waived.

The thoughtful use of valuable raw materials is a priority for us. That’s why we’ve placed a recycling bin in your room. Please use the recycling bin exclusively for recyclable items, such as paper (newspapers), PET bottles, glass bottles and cans. We’ll take care of sorting the recyclable materials for you and will ensure they’re passed on to certified recycling companies. Please dispose of all non-recyclable items – such as cosmetic products, leftover food, tissues and toiletries – in the lockable residual waste bins located in the bathroom and toilet. We trust you’ll understand that our cleaning staff don’t sort non-recyclable items. These are disposed of as residual waste. Please do not dispose of toiletries in the toilet under any circumstances.

If you have any requests, suggestions or concerns, please don’t hesitate to contact your hosts – we’re always happy to assist!
We wish you a pleasant stay and many enjoyable moments at our hotel.

Yours, the LARCHER family and staff